Grounded in your knowledge
A retrieval-augmented chatbot that answers from your approved content and documents, so replies stay accurate instead of hallucinated.
Service: AI chatbot development
AI chatbot development that knows your business.
We build custom AI chatbots grounded in your own knowledge, wired to your records, and held to your brand voice. Answers based on approved sources, not a generic bot guessing from the open web.
What it includes
What a chatbot build includes.
A custom chatbot build is about accuracy, ownership, and action: a bot grounded in your knowledge, connected to your systems, and able to do more than answer questions.
Your brand voice
Responses shaped by a defined brand voice and vocabulary, so the bot sounds like your business, not a generic assistant.
Wired to your records
Known-visitor context, activity history, and prior conversations when permitted, so the bot picks up where the relationship left off.
Confirmed actions
Beyond answers: booking meetings, capturing leads, and other actions placed behind explicit confirmation steps.
Human handoff
Escalation to a person, AI pause, and review workflows for when a conversation needs a human in the loop.
Knowledge-gap logging
Every question the bot could not answer well is logged, so your knowledge base improves from real conversations.
How we work
From questions to a grounded bot.
Step 01
Map questions and sources
We map the questions buyers actually ask and the approved sources that answer them, so the bot is grounded from day one rather than guessing.
Step 02
Build the knowledge base
We index your content and documents into a retrieval layer and tune it for accurate, citable answers.
Step 03
Wire voice and actions
We set the brand voice, connect your records, and add confirmed actions like booking and lead capture where they genuinely help.
Step 04
Launch with guardrails
We launch with human handoff, AI pause, feedback, and knowledge-gap logging, then refine the bot from real conversations.
Explore the platform
The systems behind the bot.
A custom chatbot is built on the chatbot and AI systems of Tej. Each one has its own page if you want the detail.
FAQ
Common questions.
If something is not covered here, book a call and we will answer it directly.
01What is AI chatbot development?
AI chatbot development is the design and build of a custom AI chatbot grounded in your own knowledge and wired to your systems. Unlike a generic bot, it answers from approved sources, holds your brand voice, and can take confirmed actions like booking a meeting or capturing a lead.
02How is this different from a no-code chatbot widget?
A no-code widget answers from whatever it scrapes and lives outside your systems. A custom build is grounded in your approved knowledge, wired to your records, held to your brand voice, and owned by you, with human handoff and audit trails.
03Will the chatbot make things up?
We ground the chatbot in approved sources using retrieval-augmented generation (RAG), so it answers from your real content. No chatbot is perfect, so we add human handoff and log every weak answer as a knowledge gap to fix. We reduce hallucination; we do not claim to eliminate it.
04Can the chatbot do more than answer questions?
Yes. It can book meetings, capture and qualify leads, and trigger other actions, each behind an explicit confirmation step, and hand off to a person when a conversation needs one.
05Do we own the chatbot and its data?
Yes. The chatbot runs inside your own site and infrastructure. You own the codebase, the knowledge base, and the conversation data, with no per-seat or per-message software fees.
06How much does a chatbot build cost?
Chatbot builds are scoped on a fixed fee, with no retainers or monthly subscriptions. Book a call and, once we understand your scope, we will give you a clear number within 48 hours.